WhatsApp chatbot pricing, by the reply
Every plan is billed by the reply. A reply is one message the assistant writes back to a customer. It is the only thing you pay for, and each currency is a price list of its own, never converted from another.
No card. A demonstration of 30 messages over 7 days, answering only the number that registers it.
Text
500 replies a month
₹1,599$29£23AED 99/mo
Billed annually, ₹19,188$348£276AED 1,188 up front for 12 months, about ₹3.20 a reply
₹1,999$39£29AED 129/mo
Billed monthly, about ₹4.00 a reply
- Answers from your own website
- Your own WhatsApp number
- Any language and script
- Dashboard and monthly report
- Text only. Voice notes are forwarded to you
Starter
1,000 replies a month
₹3,999$69£55AED 249/mo
Billed annually, ₹47,988$828£660AED 2,988 up front for 12 months, about ₹4.00 a reply
₹4,999$89£69AED 319/mo
Billed monthly, about ₹5.00 a reply
- Everything in Text
- Listens to voice notes
- Take over any chat yourself
- Booking by conversation
Recommended
Growth
2,000 replies a month
₹7,499$129£99AED 469/mo
Billed annually, ₹89,988$1,548£1,188AED 5,628 up front for 12 months, about ₹3.75 a reply
₹8,999$159£129AED 579/mo
Billed monthly, about ₹4.50 a reply
- Everything in Starter
- CRM with stages and follow-ups
- Click-to-WhatsApp ad attribution
- Email support
Scale
5,000 replies a month
₹14,999$299£229AED 1,099/mo
Billed annually, ₹1,79,988$3,588£2,748AED 13,188 up front for 12 months, about ₹3.00 a reply
₹17,999$359£279AED 1,299/mo
Billed monthly, about ₹3.60 a reply
- Everything in Growth
- Reads customer photos
- Priority support
Enterprise
More than 5,000 replies a month
Talk to us
- Everything in Scale
- Reads your live Zoho Books invoices and payments
- Files leads into Zoho CRM
- Anything else is a connector Paizah builds for you
- Every lookup scoped to the person in the chat, in our code
- Run for you end to end by Paizah, if you want that
Checkout is not open yet. Build a demonstration first, and to start a plan today write to support@paizah.com. Meta bills you directly for the messages themselves, and Zeppli adds nothing to that. Prices in rupees exclude 18% GST.
Past your allowance
We tell you at 80% of your monthly allowance, so there is never a surprise. If you go past it, your plan moves up one tier from your next billing cycle, charged pro-rated for the time left in the cycle you are in. No reply is ever refused, and the assistant never goes silent because a number ran out. On Scale there is no self serve plan to move up to, and what happens instead is written out beside this.
Past Scale, the largest self serve plan
Go past Scale and your replies keep coming, on the same terms, at the Scale rate you already pay: ₹3.60 a reply on monthly billing, ₹3.00 on annual, and nothing is refused. Your plan does not move to Enterprise on its own. We will tell you plainly that at that volume Enterprise, which Paizah sets up and runs for you, is the better arrangement, rather than leave you paying a self serve price for a job that has outgrown it.
Billing starts the day you pay
Your plan is billed from the day you pay, not from the day your number goes live. Getting your number approved by Meta is part of the service, not a delay before it. Meta reviews a number again whenever its display name, the number itself or the business profile changes, so billing does not pause for a review.
WhatsApp charges separately
Every plan runs on your own WhatsApp number, and Meta bills you directly for the messages sent on it, under its own WhatsApp Business pricing. Zeppli does not add anything on top of what Meta charges, and that charge is separate from the price above. If you leave, the number is released back to you.
Compare every plan
| Compare every plan | Text | Starter | Growth | Scale | Enterprise |
|---|---|---|---|---|---|
| Replies a month | 500 | 1,000 | 2,000 | 5,000 | Custom |
| The assistant | |||||
| Answers from your own website | |||||
| Refuses when it does not know | |||||
| Your own WhatsApp number | |||||
| Any language and script, romanised included | |||||
| Listens to voice notes | Forwarded to you | ||||
| Reads customer photos | |||||
| Running it | |||||
| Dashboard: every chat and a monthly report | |||||
| Teach it: correct a reply or set a standing instruction | |||||
| Hand over to a person, with the transcript | |||||
| Take over a chat yourself, assistant goes quiet | |||||
| Booking by conversation | |||||
| Sends PDFs, images and buttons | |||||
| CRM with stages, follow-ups and notes | |||||
| Click-to-WhatsApp ad attribution | |||||
| Your own systems | |||||
| Live Zoho Books invoices and payments | |||||
| Leads filed into Zoho CRM | |||||
| Anything else, by a connector Paizah builds | |||||
| Support | |||||
| Email support | |||||
| Priority support | |||||
Questions
How do I create a WhatsApp chatbot for my business?
Give Zeppli your website address. It reads your published pages and builds an assistant in about two minutes, and you message it on WhatsApp from your own phone. Nobody writes flows or scripts.
How much does a WhatsApp chatbot cost with Zeppli?
Zeppli is priced by the reply, billed monthly or annually. There are 4 plans from 500 replies a month, plus Enterprise, and each currency has its own price list on the pricing page. Meta bills you directly for the messages themselves.
Is Zeppli free?
No, and there is no free plan. Before you pay, you can build a demonstration from your own website: 30 messages over 7 days, answering only the number that registered it, with no card.
What is the demonstration?
It answers 30 messages over 7 days, and only the number that registered it. It is a demonstration, not a free plan, and it asks for no card.
Is Zeppli the same as Meta's own WhatsApp business AI?
No. Zeppli is a separate product from Paizah Global Solutions. It runs on your own number through the WhatsApp Business Platform, it is built from your own website, and it tells your customer when it does not know the answer.
Do I keep my number if I leave?
Yes. Connect the number your customers already know, and if you cancel it is released back to you, free to move to another provider or back to the WhatsApp app.
What does Meta charge?
Meta bills you directly for messages, on your own payment method. Nothing routes through us and nothing is marked up.
What happens on Text when a customer sends a voice note?
It is forwarded straight to you, unanswered, so nobody is left waiting. From Starter upward the assistant transcribes it and answers in the chat.
Is this a broadcast or campaign tool?
No. No campaigns, no template library, no contact list, no drip sequences. If that is what you need, Wati and AiSensy sell it.
Can it read our own systems?
On Enterprise, yes. It already reads live invoices and payments from Zoho Books and files leads into Zoho CRM. Anything else is a connector Paizah builds for you, and every lookup is scoped in our code to the person in the conversation, never by the model.
Give it your website. See what it says.
About two minutes, and you will be messaging your own assistant on WhatsApp.